
Talener
- 3 – 5 years’ experience in Customer Success, Account Management or Customer Service, ideally at a SaaS company
- Ability to understand and communicate client requirements to product teams
- Strong understanding of web-based technologies
- Excellent communication and presentation skills for telephone support, demos and training
- Bachelor’s Degree
- Interest in Finance
- Interest in working in a fast-paced start up environment
- Prior experience on the enterprise business market
- Remote flexibility
- Bonus Opportunity
- Comprehensive benefits
{“@context”:”http://schema.org”,”@type”:”JobPosting”,”baseSalary”:null,”datePosted”:”2024-05-23″,”validThrough”:”2024-05-23″,”description”:”<div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px;" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; box-sizing: border-box;">Our client</span><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> is the world leader in corporate access and resource management solutions for the investment community. Their suite of products allows investors to discover, originate, manage, and value resources critical to the investment process, while meeting the demands of a rapidly changing regulatory environment. </span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> </span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">They are seeking a Client Manager to join a growing team. This person will on-board new clients, manage all aspects of the account configuration and provide product training based and lead customers through integrations and implementations. </span></span></div><div fr-original-style="line-height:13.5pt;background-color:#ffffff;" style="line-height: 13.5pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> </span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Job Title:</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong>Client Manager</span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong></span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Location:</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong>Remote – US Based </span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong></span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Required Technology and Skills:</strong></span></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">3 – 5 years’ experience in Customer Success, Account Management or Customer Service, ideally at a SaaS company</li><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Ability to understand and communicate client requirements to product teams</li><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Strong understanding of web-based technologies</li><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Excellent communication and presentation skills for telephone support, demos and training</li><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Bachelor’s Degree</li></ul><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> </span></span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> </span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">A</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">dditional Skills</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> and Responsibilities</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">:</strong> </span></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Interest in Finance</li><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Interest in working in a fast-paced start up environment</li><li fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Prior experience on the enterprise business market</li></ul><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> </span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Compensation</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">:</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong><span fr-original-style="background-color: rgb(255, 255, 255);" style="background-color: rgb(255, 255, 255); box-sizing: border-box;">Range of $90,000 – $130,000 depending on experience</span></span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> </span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><span fr-original-style="background-color: rgb(255, 255, 255);" style="background-color: rgb(255, 255, 255); box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Benefits and Perks:</strong></span></span></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="line-height: 12.95pt; font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="line-height: 12.95pt; font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Remote flexibility</li><li fr-original-style="line-height: 12.95pt; font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="line-height: 12.95pt; font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Bonus Opportunity</li><li fr-original-style="line-height: 12.95pt; font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);" style="line-height: 12.95pt; font-family: Tahoma, Geneva, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Comprehensive benefits</li></ul><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong></span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;"> </strong></span></span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"><span fr-original-style="background-color: rgb(255, 255, 255);" style="background-color: rgb(255, 255, 255); box-sizing: border-box;">To learn more and apply, please contact Madison Rosen at </span><a fr-original-style="" href="mailto:mrosen@talener.com" style="box-sizing: border-box; background: 0px 0px; color: rgb(0, 112, 192); text-decoration: none; user-select: auto; font-family: inherit; font-size: inherit; cursor: pointer;"><span fr-original-style="color: rgb(5, 99, 193); background-color: rgb(255, 255, 255);" style="color: rgb(5, 99, 193); background-color: rgb(255, 255, 255); box-sizing: border-box;">mrosen@talener.com</span></a></span></span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;"> </span></span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px;" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; box-sizing: border-box;">#LI-Remote</span></div>”,”employmentType”:”FULL_TIME”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Talener”},”jobLocation”:{“@type”:”Place”,”address”:{“@type”:”PostalAddress”,”streetAddress”:null,”addressLocality”:”New york”,”addressRegion”:”NY”,”postalCode”:null,”addressCountry”:null}},”title”:”Client Manager”,”url”:”https://talener.com/jobs/?cjobid=MR711708523&rpid=947350&postid=ajcGMfMH9As”,”identifier”:{“@type”:”PropertyValue”,”name”:”Talener”,”value”:null}}