
Talener
Title: Field Service Engineer
- Service machine tool machines, including; troubleshooting, repairs, modifications, and installations
- Creating and updating documentation of technical information.
- Strong electrical knowledge, including the ability to read and understand related schematic drawings, with the ability to read PLC programming as required to troubleshoot machine issues.
- Develop ongoing and ad-hoc special reports pertaining to Service
- Provide assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.
- Build strong customer service relationships with customers.
- Manage difficult customer situations in a positive manner and solicit customer feedback to improve service.
- Ability to travel 80-90 % of the time to customer
- Valid unrestricted driver’s license and US passport
- 7 years of experience in troubleshooting and maintenance of CNC machine tools.
- Experience working with manufacturing machines
- Ability to read mechanical drawings, electrical schematics, and sequence ladder diagrams.
- Knowledge of MS Word, Excel, and Outlook.
- $70,000 – $95,000
- Overtime pay
- Annual bonus
- Paid training
- 401k matching
{“@context”:”http://schema.org”,”@type”:”JobPosting”,”baseSalary”:null,”datePosted”:”2025-01-13″,”validThrough”:”2026-01-13″,”description”:”<div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Our client is </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">one of the nation</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">’</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">s leading machine manufacture</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">s</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> and they are looking to hire a</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> Se</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">rvice </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Engineer. The ideal candidate will </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">ha</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">ve</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> strong experience working on CNC Machine</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">ry</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> and </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">8</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">+ years of </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">field service experience. </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">This is a remote position but requires travel across the US</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">and North America </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">so they prefer someone who lives in the central part of the country.</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><div fr-original-style="font-size:16px;background-color:#ffffff;" style="font-size: 16px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><br fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Title:</strong></span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;"> </strong></span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;"> </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Field </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Service </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Engineer</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><div fr-original-style="font-size:12px;background-color:#ffffff;" style="font-size: 12px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:'Segoe UI';" style='font-family: "Segoe UI"; box-sizing: border-box; font-size: inherit;'> </span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Location:</strong></span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Remote</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Required skills and responsibilities:</strong></span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#272628;" style="font-family: Calibri; color: rgb(39, 38, 40); box-sizing: border-box; font-size: inherit;">Service machine tool machines, including; troubleshooting, repairs, modifications, and installations</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Creating and updating documentation of technical information. </span><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;"> </span></li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#272628;" style="font-family: Calibri; color: rgb(39, 38, 40); box-sizing: border-box; font-size: inherit;">Strong electrical knowledge, including the ability to read and understand related schematic drawings, with the ability to read PLC programming as required to troubleshoot machine issues.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Develop ongoing and ad-hoc special reports pertaining to Service</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Provide assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Build strong customer service relationships with customers.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Manage difficult customer situations in a positive manner and solicit customer feedback to improve service.</span></li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Ability to travel </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">80-90 </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">% of the time to customer </span></li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Valid</span><span fr-original-style="font-family:Calibri;color:#272628;" style="font-family: Calibri; color: rgb(39, 38, 40); box-sizing: border-box; font-size: inherit;"> unrestricted driver’s license</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">and </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">US passport</span></li></ul><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><div fr-original-style="font-size:14px;background-color:#ffffff;" style="font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Lato;color:#1d1d1d;" style="font-family: Lato; color: rgb(29, 29, 29); box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Qualifications:</strong></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">7 </span><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">years of experience in troubleshooting and maintenance of CNC machine tools.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Experience working with manufacturing machines</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">A</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">bility to read mechanical drawings, electrical schematics, and sequence ladder diagrams.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">K</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">nowledge of MS Word, Excel, and Outlook.</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></li></ul><div fr-original-style="font-size:12px;" style="font-size: 12px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:'Segoe UI';" style='font-family: "Segoe UI"; box-sizing: border-box; font-size: inherit;'> </span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;color:#2d2d2d;" style="font-family: Calibri; color: rgb(45, 45, 45); box-sizing: border-box; font-size: inherit;"> </span></div><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Compensation:</strong></span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">$</span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">70,000 – $95,000</span></li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Overtime pay</span></li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Annual bonus</span></li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Paid training</span></li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">401k matching</span></li></ul><div fr-original-style="font-size:12px;" style="font-size: 12px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:'Segoe UI';" style='font-family: "Segoe UI"; box-sizing: border-box; font-size: inherit;'> </span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">For additional information, please reach out to </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Jed Pillion at</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">jpillion</span><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">@talener.com</span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"> </span></div>”,”employmentType”:”FULL_TIME”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Talener”},”jobLocation”:{“@type”:”Place”,”address”:{“@type”:”PostalAddress”,”streetAddress”:null,”addressLocality”:”Elk Grove Village”,”addressRegion”:”IL”,”postalCode”:null,”addressCountry”:null}},”title”:”Field Service Engineer”,”url”:”https://talener.com/jobs/?cjobid=JP301945113&rpid=1323569&postid=Sl1pGiiKX-w”,”identifier”:{“@type”:”PropertyValue”,”name”:”Talener”,”value”:null}}