Tinley Park, IL

Help Desk Specialist

Talener

Our client is an established, B2B SaaS organization that offers payment processing services to merchants and Point-of-Sales companies. This 600-person, 20+ year old organization has acquired several players in the space to become the industry leader in its space, and processes more than 45 billion payments annually. They are seeking a Help Desk Specialist II to join their growing team.
 
Job Title:  Help Desk Specialist II
 
Job Type: Full-time/Perm
 
Location:  Remote-first company. ( US HQ in greater Chicago, IL Area ) 
 
Required Technology and Skills:
 
  • 3-5 years in a role within a Help Desk organization.
  • 3-5 years of detail-oriented experience in a Corporate Help Desk environment.
  • Hands-on experience using and/or troubleshooting Microsoft Windows /10, Mac OS 10, and Microsoft Office.
  • Basic understanding of network protocols TCP/IP/DNS, DHCP, and VLANs.
  • Experience working with assets in an inventory system.
  • Must have experience imaging and setting up machines for new hires/break-fix.
  • Experience working with Azure.
 
Salary Range:  $50,000 to $55,000 plus 4% Bonus.
 
 
Benefits and Perks:
 
  • Competitive benefits, PTO, 401k plan.
  • Remote-first company.
  • Opportunity to join exciting division of a rapidly growing industry-leader. 
 
If you are interested, please apply directly for immediate consideration, or reach out to Adam Deutsch @ [email protected]
 

#Li-Remote 
 
 
 

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They are seeking a Help Desk Specialist II to join their growing team.</span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Job Title:</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong>Help Desk Specialist II</span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'>&nbsp;</span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Job Type:&nbsp;</strong>Full-time/Perm</span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Location:</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong>Remote-first company. ( US HQ in greater Chicago, IL Area )&nbsp;</span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Required Technology and Skills:</strong></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:Arial;font-size:15px;" style="font-family: Arial; font-size: 15px; box-sizing: border-box;">&nbsp;</span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);" style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); box-sizing: border-box;">3-5 years in a role within a Help Desk organization.</li><li fr-original-style="font-family: Arial, Helvetica, sans-serif;" style="font-family: Arial, Helvetica, sans-serif; box-sizing: border-box;">3-5 years of detail-oriented experience in a Corporate Help Desk environment.</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box;">Hands-on experience using and/or troubleshooting Microsoft Windows /10, Mac OS 10, and Microsoft Office.</span></li><li fr-original-style="font-family: Arial, Helvetica, sans-serif;" style="font-family: Arial, Helvetica, sans-serif; box-sizing: border-box;">Basic understanding of network protocols TCP/IP/DNS, DHCP, and VLANs.</li><li fr-original-style="font-family: Arial, Helvetica, sans-serif;" style="font-family: Arial, Helvetica, sans-serif; box-sizing: border-box;">Experience working with assets in an inventory system.</li><li fr-original-style="font-family: Arial, Helvetica, sans-serif;" style="font-family: Arial, Helvetica, sans-serif; box-sizing: border-box;">Must have experience imaging and setting up machines for new hires/break-fix.</li><li fr-original-style="font-family: Arial, Helvetica, sans-serif;" style="font-family: Arial, Helvetica, sans-serif; box-sizing: border-box;">Experience working with Azure.</li></ul><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'>&nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; box-sizing: border-box;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Salary&nbsp;</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Range:</strong></span><span fr-original-style="font-size: 12px;" style="font-size: 12px; box-sizing: border-box;"><span fr-original-style="font-family: Arial,Helvetica,sans-serif;" style="font-family: Arial, Helvetica, sans-serif; box-sizing: border-box;">&nbsp; $50,000 to $55,000 plus 4% Bonus.</span></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'>&nbsp;</span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'>&nbsp;</span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">Benefits and Perks:</strong></span></div><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: 700;">&nbsp;</strong></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255);" style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Competitive benefits, PTO, 401k plan.</li><li fr-original-style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255);" style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Remote-first company.</li><li fr-original-style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255);" style="line-height: 12.95pt; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); box-sizing: border-box;">Opportunity to join exciting division of a rapidly growing industry-leader.&nbsp;</li></ul><div fr-original-style="line-height:12.95pt;background-color:#ffffff;" style="line-height: 12.95pt; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:'Segoe UI';font-size:13px;" style='font-family: "Segoe UI"; font-size: 13px; box-sizing: border-box;'>&nbsp;</span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; box-sizing: border-box;">If you are interested, please apply directly for immediate consideration, or reach out to Adam Deutsch @ <a fr-original-style="" href="mailto:[email protected]" style="box-sizing: border-box; background: 0px 0px; color: rgb(0, 112, 192); text-decoration: none; user-select: auto; font-family: inherit; font-size: inherit; cursor: pointer;"><span fr-original-style="color: rgb(5, 99, 193);" style="color: rgb(5, 99, 193); box-sizing: border-box;">[email protected]</span></a></span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Arial;" style="font-family: Arial; box-sizing: border-box;">&nbsp;</span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><br fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family: Arial; font-size: 12px;" style="font-family: Arial; font-size: 12px; box-sizing: border-box;">#Li-Remote&nbsp;</span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Arial;" style="font-family: Arial; box-sizing: border-box;">&nbsp;</span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Arial;" style="font-family: Arial; box-sizing: border-box;">&nbsp;</span></div><div fr-original-style="line-height:107%;font-size:15px;" style="line-height: 107%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Arial;" style="font-family: Arial; box-sizing: border-box;">&nbsp;</span></div>”,”employmentType”:”FULL_TIME”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Talener”},”jobLocation”:{“@type”:”Place”,”address”:{“@type”:”PostalAddress”,”streetAddress”:null,”addressLocality”:”Tinley Park”,”addressRegion”:”IL”,”postalCode”:null,”addressCountry”:null}},”title”:”Help Desk Specialist”,”url”:”https://talener.com/jobs/?cjobid=AD357938812&rpid=753646&postid=kJZYUbqfddg”,”identifier”:{“@type”:”PropertyValue”,”name”:”Talener”,”value”:null}}

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