New York, NY

Product Expert

Talener

Our client is a cloud-based corporate access system that allows buy-side institutional investment clients to view aggregated sell-side marketing calendars in one sortable and filterable web-based forward-looking events calendar. Our client allows for customizable options for buy-side PMs and Analysts, as well as reporting analytics for management.
 
 
Our Client is hiring for a Product Expert. This employee will be working with clients to help implement the product on client environments, as well as working with clients to help understand and learn functionalities of the product. 50% of this role's time will also be spent working with the internal product team, to help develop new features that address key issues from user feedback.
 
 
 
Job Title: Product Expert 
 
 
Location:  New York City – Remote/Hybrid (flexible, 3-4 days in Manhattan office per month)
 
 
 
Required Technology and Skills:
 
 
  • 5+ years experience in a FinTech Product Management, Project Management, Product Analyst or Software Customer Success role of a B2B SaaS Company
  • Client facing product experience, working with clients to ideate new features, implementations on client sites, supporting clients with product questions
  • Technical skills like Excel and Data Analysis. Being able to explain technical terms to non technical teams is critical for this role
  • experience being the bridge between product and clients, being able to explain functionality and usability to clients
  • experience communicating with C-suite executives
 
Additional Skills:
 
 
CSPO, PMP, CPO, CSM or Agile Certification
 
 
Compensation: Salary is based on experience with a target range of $100,000- $150,000 + Discretionary Bonus + Full benefits
 
 
 
Benefits and Perks: 
 
  • Comprehensive Health Benefits (Medical/Dental/Vision)  
  • Bonus compensation
  • Hybrid flexible work local to New York City
 
 
For questions and to learn more contact Heather Petropoulos at hpetropoulos@talener.com.
 
 
 #LI-Hybrid

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Our client allows for customizable options for buy-side PMs and Analysts, as well as reporting analytics for management</span><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">.</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Our&nbsp;Client&nbsp;is hiring for a Product Expert. This employee will be working with clients to help implement the product on client environments, as well as working with clients to help understand and learn functionalities of the product. 50% of this role's time will also be spent working with the internal product team, to help develop new features that address key issues from user feedback.</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Job Title: Product Expert&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Location: &nbsp;New York City &ndash; Remote/Hybrid (flexible, 3-4 days in Manhattan office per month)</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Required Technology and Skills:</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;"><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">5+ years experience in a FinTech Product Management, Project Management, Product Analyst or Software Customer Success role of a B2B SaaS Company</span></span></li><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Client facing product experience, working with clients to ideate new features, implementations on client sites, supporting clients with product&nbsp;questions</span></span></li><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Technical skills like Excel and Data Analysis. Being able to explain technical terms to&nbsp;non technical&nbsp;teams is critical for this role</span></span></li><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">experience being the bridge between product and clients, being able to explain functionality and usability to&nbsp;clients</span></span></li><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">experience communicating with C-suite executives</span></span></li></ul><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Additional Skills:</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">CSPO, PMP, CPO, CSM or Agile Certification</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Compensation: Salary is based on experience with a target range of $100,000- $150,000 + Discretionary Bonus + Full benefits</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Benefits and Perks:&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;"><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Comprehensive Health Benefits (Medical/Dental/Vision) &nbsp;</span></span></li><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Bonus compensation</span></span></li><li fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">Hybrid flexible work local to New York City</span></span></li></ul><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">For questions and to learn more contact Heather Petropoulos at hpetropoulos@talener.com.</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-size: 14px;" style="font-size: 14px; box-sizing: border-box;"><span fr-original-style="font-family: Tahoma,Geneva,sans-serif;" style="font-family: Tahoma, Geneva, sans-serif; box-sizing: border-box;">&nbsp;</span></span><span fr-original-style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px;" style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px; box-sizing: border-box;">#LI-Hybrid</span></div>”,”employmentType”:”FULL_TIME”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Talener”},”jobLocation”:{“@type”:”Place”,”address”:{“@type”:”PostalAddress”,”streetAddress”:null,”addressLocality”:”New York”,”addressRegion”:”NY”,”postalCode”:null,”addressCountry”:null}},”title”:”Product Expert”,”url”:”https://talener.com/jobs/?cjobid=AG49295110&rpid=865033&postid=2cd6xja0VHI”,”identifier”:{“@type”:”PropertyValue”,”name”:”Talener”,”value”:null}}

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