Chicago, IL

Service Engineer

Talener

Our client is one of the nations leading machine manufactures and they are looking to hire a Service Engineer for their Central Midwest region. The ideal candidate will have strong experience working on CNC Machinery and field service experience. 
 

Title:  Service Engineer
 
 
Location: Hoffman Estates, IL or Michigan
 
 
Required skills and responsibilities: 
  • Provide customers with maintenance, repair, and installation assistance of machine tools via phone or going onsite
  • Creating and updating documentation of technical information.  
  • Develop ongoing and ad-hoc special reports pertaining to Service
  • Provide assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.
  • Build strong customer service relationships with customers.
  • Manage difficult customer situations in a positive manner and solicit customer feedback to improve service.
  • Ability to travel 50% of the time to customer 
 
Qualifications:
  •  5 years of experience in troubleshooting and maintenance of CNC machine tools.
  • Experience working with manufacturing machines
  • Ability to read mechanical drawings, electrical schematics, and sequence ladder diagrams.
  • Knowledge of MS Word, Excel, and Outlook. 
 
 
Compensation: 
  •       $70,000 – $95,000
  •       Overtime pay
  •       Annual bonus
  •       401k matching
  •       Company Vehicle 
 
 
 
For additional information, please reach out to Alexis Olsgaard at aolsgaard@talener.com
 

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