Kansas City, MO

Service Technician

Talener

Our client is one of the nations leading machine manufacture and they are looking to hire a Service Technician for their Southern region that has strong experience working on CNC Machine tools.   This role will based out of the Kansas City, MO office and requires a mix of travel and onsite work.  

Title:  Field Service Technician -CNC Machinist 
Location: Kansas City, Missouri 
 
Required skills and responsibilities: 
  • Provide customers with maintenance, repair, and installation assistance of machine tools via phone or going onsite
  • Creating and updating documentation of technical information.  
  • Develop ongoing and ad-hoc special reports pertaining to Service
  • Provide assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.
  • Build strong customer service relationships with customers.
  • Manage difficult customer situations in a positive manner and solicit customer feedback to improve service.
  • Ability to travel 50%- 60% of the time to customer 
 
Qualifications:
  •  5 years of experience in troubleshooting and maintenance of CNC machine tools.
  • Experience working with manufacturing machines
  • Ability to read mechanical drawings, electrical schematics, and sequence ladder diagrams.
  • Knowledge of MS Word, Excel, and Outlook. 
  • IoT experience is plus
  • Employee to work onsite in the corporate office when not visiting customers.
 
 
Compensation: 
  •       $85,000-100,000
  •       Overtime pay
  •       Annual bonus
  •       401k matching
 
 
 
For additional information, please reach out to Jalissa Ecxford jecxford@talener.com
 
#li-onsite 
 

{“@context”:”http://schema.org”,”@type”:”JobPosting”,”baseSalary”:null,”datePosted”:”2025-06-24″,”validThrough”:”2025-06-24″,”description”:”<div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Our client is one of the nations leading machine manufacture and they are looking to hire a Service Technician for their Southern region that has strong experience working on CNC Machine tools. &nbsp; This role will based out of the Kansas City, MO office and requires a mix of travel and onsite work. &nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><br fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Title:</strong><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">&nbsp;</strong> Field Service Technician -CNC Machinist&nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Location:</strong> Kansas City, Missouri&nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">&nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Required skills and responsibilities:</strong>&nbsp;</span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Provide customers with maintenance, repair, and installation assistance of machine tools via phone or going onsite</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Creating and updating documentation of technical information. &nbsp;</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Develop ongoing and ad-hoc special reports pertaining to Service</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Provide assistance&nbsp;and training to Customer&rsquo;s Service Engineers on the installation and maintenance of newer product lines.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Build strong customer service relationships with customers.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Manage difficult customer situations in a positive manner and solicit customer feedback to improve service.</span></li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Ability to travel 50%- 60% of the time to customer&nbsp;</span></li></ul><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">&nbsp;</span></div><div fr-original-style="font-size:14px;background-color:#ffffff;" style="font-size: 14px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Lato;color:#1d1d1d;" style="font-family: Lato; color: rgb(29, 29, 29); box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Qualifications:</strong></span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">&nbsp;5 years of experience in troubleshooting and maintenance of CNC machine tools.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;color:#000000;" style="font-family: Calibri; color: rgb(0, 0, 0); box-sizing: border-box; font-size: inherit;">Experience working with manufacturing machines</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Ability to read mechanical drawings, electrical schematics, and sequence ladder diagrams.</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Knowledge of MS Word, Excel, and Outlook.&nbsp;</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">IoT experience is plus</span></li><li fr-original-style="font-family:serif;font-size:15px;color:#262321;" style="font-family: serif; font-size: 15px; color: rgb(38, 35, 33); box-sizing: border-box;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">Employee to work&nbsp;onsite in the corporate office&nbsp;when not visiting customers.</span></li></ul><div fr-original-style="font-size:12px;" style="font-size: 12px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:'Segoe UI';" style='font-family: "Segoe UI"; box-sizing: border-box; font-size: inherit;'>&nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;color:#2d2d2d;" style="font-family: Calibri; color: rgb(45, 45, 45); box-sizing: border-box; font-size: inherit;">&nbsp;</span></div><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; font-weight: bold;">Compensation:</strong>&nbsp;</span></div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">&nbsp; &nbsp; &nbsp; <span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">$85,000-100,000</span></li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">&nbsp; &nbsp; &nbsp; <span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Overtime&nbsp;pay</span></li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">&nbsp; &nbsp; &nbsp; <span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">Annual bonus</span></li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">&nbsp; &nbsp; &nbsp; <span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">401k matching</span></li></ul><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">&nbsp;</span></div><div fr-original-style="font-size:12px;" style="font-size: 12px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:'Segoe UI';" style='font-family: "Segoe UI"; box-sizing: border-box; font-size: inherit;'>&nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">&nbsp;</span></div><div fr-original-style="font-size:16px;background-color:#ffffff;" style="font-size: 16px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;font-size:15px;" style="font-family: Calibri; font-size: 15px; box-sizing: border-box;">For additional information, please reach out to Jalissa Ecxford&nbsp;</span><a fr-original-style="" href="mailto:jecxford@talener.com" style="box-sizing: border-box; background: transparent; color: rgb(0, 112, 192); text-decoration: none; user-select: auto; font-family: inherit; font-size: inherit; cursor: pointer;"><span fr-original-style="font-family:Calibri;font-size:15px;color:#0563c1;" style="font-family: Calibri; font-size: 15px; color: rgb(5, 99, 193); box-sizing: border-box;">jecxford@talener.com</span></a></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">&nbsp;</span></div><div fr-original-style="font-size:15px;background-color:#ffffff;" style="font-size: 15px; background-color: rgb(255, 255, 255); box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">#li-onsite&nbsp;</span></div><div fr-original-style="line-height:108%;font-size:15px;" style="line-height: 108%; font-size: 15px; box-sizing: border-box; font-family: inherit;"><span fr-original-style="font-family:Calibri;" style="font-family: Calibri; box-sizing: border-box; font-size: inherit;">&nbsp;</span></div>”,”employmentType”:”FULL_TIME”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Talener”},”jobLocation”:{“@type”:”Place”,”address”:{“@type”:”PostalAddress”,”streetAddress”:null,”addressLocality”:”Kansas City”,”addressRegion”:”MO”,”postalCode”:null,”addressCountry”:null}},”title”:”Service Technician”,”url”:”https://talener.com/jobs/?cjobid=JE431459620&rpid=1205647&postid=g5IMDZUBqC0″,”identifier”:{“@type”:”PropertyValue”,”name”:”Talener”,”value”:null}}

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