Talener
Location: Beverly Hills, CA (Hybrid, 2–3 days onsite per week)
- Manage and strengthen long-term relationships with established enterprise retail clients, serving as a trusted advisor and primary point of contact for account growth
- Own the renewal process and identify upsell and cross-sell opportunities across a portfolio of supply chain technology solutions, including product visibility, traceability, RFID, and retail inventory management
- Develop strategic account plans, conduct regular business reviews, and identify opportunities to expand product adoption based on evolving client needs
- Partner with sales, customer success, and implementation teams to ensure seamless client onboarding, ongoing service delivery, and successful execution of account growth initiatives
- Monitor account performance, maintain accurate revenue forecasts and pipeline activity, and work toward assigned retention and expansion targets
- 5+ years of experience in account management, customer success, or consultative sales, ideally within SaaS, supply chain technology, retail technology, or complex B2B environments
- Demonstrated success managing established client relationships, owning renewals, and driving upsell or cross-sell revenue
- Strong relationship-building and communication skills, with the ability to engage executive-level stakeholders and develop long-term strategic partnerships
- Experience identifying client needs, developing account growth strategies, and coordinating with internal teams to deliver solutions
- Familiarity with CRM platforms such as HubSpot and experience with account planning, revenue forecasting, and pipeline management
- Base Salary: $110,000 – $140,000
- Bonus: $25,000 – $40,000
- Role is hybrid, with 2–3 days per week onsite in Beverly Hills, CA
- Focused on existing client relationships, renewals, and account expansion rather than new client acquisition
- Opportunity to manage established enterprise accounts and expand partnerships across a growing portfolio of supply chain technology solutions
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This is a full-time, hybrid position based in Beverly Hills, CA.</div><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><u fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-weight: bold; font-family: inherit; font-size: inherit;"><br fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"></strong></u></div><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><u fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-weight: bold; font-family: inherit; font-size: inherit;">Job Title: </strong></u>Account Manager , In-store Retail Technology<br fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><u fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-weight: bold; font-family: inherit; font-size: inherit;">Location:</strong></u> Beverly Hills, CA (Hybrid, 2–3 days onsite per week)</div><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><br fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"></div><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><u fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-weight: bold; font-family: inherit; font-size: inherit;">Responsibilities</strong></u></div><ul data-spread="false" fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;"><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Manage and strengthen long-term relationships with established enterprise retail clients, serving as a trusted advisor and primary point of contact for account growth</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Own the renewal process and identify upsell and cross-sell opportunities across a portfolio of supply chain technology solutions, including product visibility, traceability, RFID, and retail inventory management</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Develop strategic account plans, conduct regular business reviews, and identify opportunities to expand product adoption based on evolving client needs</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Partner with sales, customer success, and implementation teams to ensure seamless client onboarding, ongoing service delivery, and successful execution of account growth initiatives</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Monitor account performance, maintain accurate revenue forecasts and pipeline activity, and work toward assigned retention and expansion targets</li></ul><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><u fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-weight: bold; font-family: inherit; font-size: inherit;">Required Skills & Experience</strong></u></div><ul data-spread="false" fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;"><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">5+ years of experience in account management, customer success, or consultative sales, ideally within SaaS, supply chain technology, retail technology, or complex B2B environments</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Demonstrated success managing established client relationships, owning renewals, and driving upsell or cross-sell revenue</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Strong relationship-building and communication skills, with the ability to engage executive-level stakeholders and develop long-term strategic partnerships</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Experience identifying client needs, developing account growth strategies, and coordinating with internal teams to deliver solutions</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Familiarity with CRM platforms such as HubSpot and experience with account planning, revenue forecasting, and pipeline management</li></ul><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><u fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-weight: bold; font-family: inherit; font-size: inherit;">Compensation</strong></u></div><ul data-spread="false" fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;"><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Base Salary: $110,000 – $140,000</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Bonus: $25,000 – $40,000</li></ul><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><u fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;"><strong fr-original-style="" style="box-sizing: border-box; font-weight: bold; font-family: inherit; font-size: inherit;">Additional Information</strong></u></div><ul data-spread="false" fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;"><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Role is hybrid, with 2–3 days per week onsite in Beverly Hills, CA</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Focused on existing client relationships, renewals, and account expansion rather than new client acquisition</li><li fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">Opportunity to manage established enterprise accounts and expand partnerships across a growing portfolio of supply chain technology solutions</li></ul><div fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit;">For more information or to apply, contact Andrew Gallagher at agallagher@Talener.com #Li-Hybrid</div>”,”employmentType”:”FULL_TIME”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Talener”},”jobLocation”:{“@type”:”Place”,”address”:{“@type”:”PostalAddress”,”streetAddress”:null,”addressLocality”:”Los Angeles”,”addressRegion”:”CA”,”postalCode”:null,”addressCountry”:null}},”title”:”Account Manager , In-store Retail Technology”,”url”:”https://talener.com/jobs/?cjobid=AG1751711013&rpid=1737200&postid=6fv3R1EPjJE”,”identifier”:{“@type”:”PropertyValue”,”name”:”Talener”,”value”:null}}